This website is operated by brand Stanimira Chocolate House, own by „Eyes Open“ LTD, UIC BG202978981
Registered address: Bulgaria, Sofia 1202, Serdika str N42,
Mailing address: Bulgaria, Sofia 1202, Serdika str N42,
Contact person – Stanimira Georgieva
Throughout the site, the terms “we”, “us” and “our” refer to brand “Stanimira Chocolate House”
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.
Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.
Any new features or tools which are added to the current store shall also be subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
This document contains the General terms and conditions under which Stanimira Chocolate House provides services to its Clients through the online store Stanimira Chocolate House. The use of the site http://www.stanimirachocolatehouse.com/ and ordering products from it means the Client fully accepts, agrees upon and undertakes compliance with the General terms and conditions.
After clicking the “Proceed to checkout ” button, the Client agrees to purchase the goods contained in their “Shopping cart”. This action is legally binding. The Client receives an order confirmation, upon which the contract is considered signed.
The contractual language in the English version of the sites of Stanimira Chocolate House is English. All prices and payments in the English version subject to these General terms and conditions are in euro (EUR) and include VAT.
We reserve the right to change the General terms and conditions for use of the online store Stanimira Chocolate House anytime. The General terms and Conditions become effective from the moment of their publication on our site.
Stanimira Chocolate House does not take responsibility for any failure to carry out its obligations set out in these General terms and conditions in cases of force major events that the company has not foreseen or has been required to foresee – including accidental events, problems in the global Internet network and the provision of services beyond our control.
Any matters that are not settled in these General terms and conditions will be governed by and construed according to the law of the Republic of Bulgaria.
PRICES
All prices of the items listed in the English version of the online store Stanimira Chocolate House are in euro (EUR) and include VAT.
The indicated price of a single item published on Stanimira Chocolate House is for 1 set – 100 gr.
The prices listed on Stanimira Chocolate House do not include delivery costs.
The purchase price of the items listed on Stanimira Chocolate House cannot be changed after completing the order, except with the explicit consent of both parties.
CONTRACT TERMS FOR PLACING AN ORDER AND DELIVERY
The order, payment and delivery terms are indicated on the website of Stanimira Chocolate House.
Each Client who has selected items from the online store Stanimira Chocolate House can make the order.
Orders through the online store Stanimira Chocolate House could be accepted only through the online trading system. Phone orders are not acceptable.
Orders through the online store Stanimira Chocolate House are accepted 7 days a week, 24 hours per day.
When placing an order the Client provides a valid e-mail address, correct and complete shipping address and contact information.
Provision of incorrect/false information by the Client makes the order invalid and Stanimira Chocolate House will be no longer bound with the obligation of delivery. Additional costs due to incorrect delivery address are to be borne by the Client.
The Client has the right to know the status of the order by reviewing the information in the “Shopping cart”.
The delivery time for Bulgaria and all other countries depends on the volume of the order and also of the the courier service.
Stanimira Chocolate House is not responsible for delays attributable to the Courier who sends it.
Ordered items are delivered to the address specified by the Client. The Client undertakes to provide an access and an opportunity to receive the goods.
Stanimira Chocolate House reserves the right to waive the delivery of a confirmed order in the event that the goods are not available. In the absence of availability of the requested item within the working week, Stanimira Chocolate House will notify the Client of its exhaustion by sending a message via Client email address or by phone call. If a money transfer is made to the bank account of Stanimira Chocolate House, the company will recover the funds to the Client.
Ordered Stanimira Chocolate House products are delivered suitably packed based on their type and preferred delivery method.
Stanimira Chocolate House transfers the goods to the Client after certifying the requirements and the existence of circumstances under Art. 61 of the Bulgarian Law on Consumer Protection.
Stanimira Chocolate House and the Client certify the receipt of the delivery in writing upon delivery unless nothing else has been arranged.
The Clients agrees that Stanimira Chocolate House has the right to receive advance payment of all the orders placed by the Client and their delivery.
CLAIMS AND RETURNS
Purchased goods from Stanimira Chocolate House can be returned within fourteen (14) working days of their receipt, only if they have not been used, have not been damaged, have preserved their original appearance and original packing and in any other case as prescribed in the terms of art. 55 of the Bulgarian Law on Consumer Protection. The costs of returning the goods shall be borne by the Client.
TECHNICAL STEPS FOR AN ONLINE CONTRACT OF SALE
The Clients use the interface of the websites owned by Stanimira Chocolate House in order to enter into a contract of sale for the products offered on the website OF Stanimira Chocolate House.
The contract is entered in English for the English version of Stanimira Chocolate House.
The contract of sale between Stanimira Chocolate House and the Client is represented by the General terms and conditions that can be accessed at http://www.stanimirachocolatehouse.com/en/shop.html
The party of the contract of sale with Stanimira Chocolate House is the Client as stated in the data provided when the purchase of products is made.
Stanimira Chocolate House includes in the interface of its websites technical means for data errors detection and correction when data is entered by the Client and before the actual contract of sale is entered into.
This contract of sales is deemed as concluded from the moment of the Client’s completion of r purchase of products request via http://www.stanimirachocolatehouse.com/en/shop.html.
Stanimira Chocolate House delivers the products to the delivery address provided by the Clients and is not responsible in any case of provision of wrong or misleading information by the Client.
OTHERS
The items that are placed on the site of the online store Stanimira Chocolate House does not constitute a legally binding offer. They are a demonstrative online catalog describing the range of products and services offered by Stanimira Chocolate House.
Control authorities:
Bulgarian Consumer Protection Commission Address:
Bulgaria, Sofia 1000,
4A Slaveikov square, fl.3, 4&6,
tel.: +359-2-980 25 24,
fax: +359-2-988 42 18,
hotline 0700 111 22;
www.kzp.bg
